Tamer Group, a prominent Jeddah-based company, has fulfilled its bandwidth and connectivity requirements through the services of InfiNet Wireless.

As a supplier of healthcare, beauty care and luxury products and fast moving consumer goods, Tamer Group has few equals in Saudi Arabia. The company has focused on meeting the growing needs of the Saudi and Middle East communities by enhancing its core activities of import, distribution, promotion, marketing and manufacturing.

Over the past several years, Tamer Group has seen its business in Saudi Arabia grow exponentially. To support this growth, the group has opened several new facilities across the kingdom. With the combination of new offices and a significant increase in the number of new users, the group’s wireless network was becoming increasingly unreliable and could not provide the bandwidth necessary to support the business.

“It was clear to us that upgrading our wireless infrastructure was going to be critical to the future growth of the business,” said Mohannad Al Jammal, head of IT operations & network infrastructure at Tamer Group.

“One of the big challenges we faced was the topography and distance between our head office and the remote branches; many of the locations are about 30 to 40 km apart. So deploying a wireless network that was reliable and stable in these harsh conditions was at the top of our priority list. In parallel, we needed to ensure that the new wireless network could provide high bandwidth that would not only support the existing business needs but also be future-proofed for demand over the next few years,” Al Jammal added.

To remedy the situation, it was important that Al Tamer had the following requirements met: a reliable and stable network, high bandwidth over large distances and a cost-effective solution.

InfiNet determined that the solution was InfiLINK 2x2 PRO 5 GHz and InfiLINK 2x2 LITE 5 GHz.  It would make it possible to transmit business-critical data over long ranges at high speeds and do so at a lower Total Cost of Ownership (TCO).

THE DECIDING FACTOR

When it came to selecting a vendor for the new wireless network, the decision to go with InfiNet was an easy one, Al Jammal recalled.  “After conducting our due diligence and evaluating a number of vendors, we finally narrowed it down to InfiNet and just one other vendor. After some initial comparative testing, it was apparent to us that the performance of InfiNet’s solutions was unrivalled. The deciding factor for us was the ability of the InfiNet solution to provide reliable high bandwidth connectivity in harsh conditions and over large distances.”
 

InfiNet has created a range of fixed wireless connectivity solutions

Working with United Horizons, InfiNet’s partner in Saudi Arabia, Tamer Group conducted a POC at just one of the sites. Confident in the results, they then went ahead and deployed InfiNet’s InfiLINK 2x2 5 GHz PRO and LITE family of products across all 20 locations in Jeddah. For the critical connection between their data centre and head office, Tamer Group deployed the R5000-Omx model as it could support speeds of up to 300 Mbps over the 50 km distance. For connections between all other sites, Tamer Group deployed the R5000-Smn and the R5000-Lmn products. 

“In addition to offering superior performance, the beauty of the InfiNet solution is the ease of implementation. The entire deployment process took just three to four working days and was managed completely and professionally by United Horizons,” commented Al Jammal.


WORTH THE INVESTMENT

One of the biggest benefits of the InfiNet solution has been the ability for Tamer Group to transmit significant volumes of business critical data between their various sites. They currently depend on the InfiNet solution for exchange synchronisation of their Storage Area Networks (SANs) in their data centre and disaster recovery sites. 

Another benefit has been the long-term cost savings. As Al Jammal explains, “The upfront investment for the InfiNet solution, when compared to other technologies, is slightly higher as obviously there are a lot of hardware costs. But over the long term, the TCO is much lower. Implementing the InfiNet solution has also saved our IT resources a lot of time, as it has significantly reduced the amount of effort required to manage and maintain the network. While we do have the ability to monitor several parameters like performance, availability, bandwidth and transmission on a day-to-day basis, we have a service contract in place with United Horizons to take care of any problems with the network.

“I am extremely pleased with the InfiNet solutions – the reliability and stability of the network has allowed us to deploy and support several business critical processes. Based on our experience with InfiNet, I am confident that as we expand our operations, we will rely on InfiNet solutions for our wireless network infrastructure.” 

INNOVATIVE FIRM

InfiNet Wireless is one of the largest privately owned Broadband Wireless Access (BWA) development and manufacturing companies in the world. Since its foundation, InfiNet Wireless has maintained consistent, organic growth primarily through its technology innovation. 

“By listening to its customers over the past 20 years and using their feedback and expertise in our research and product development, we have created a range of fixed wireless connectivity solutions that are a perfect fit – and therefore a natural choice – for global communication providers, corporations and governments who require uncompromised connectivity,” a company statement says.

“InfiNet Wireless’s deep experience of radio frequency innovation – and translating that into the real world needs of customers – ensures that its products combine unsurpassed reliability and technical functionality, enabling the delivery of truly flexible wireless networks with unparalleled quality of service.”