Tim Scharwath

DHL Global Forwarding, the leading international freight specialist division of Deutsche Post DHL Group, presented new features and updates to its unique digital customer platform myDHLi at this year’s myDHLi Digital Summit.

While increasing the efficiency of their overall logistics operation, customers can now also calculate the estimated time of arrival (ETA) of their ocean freight more accurately, as DHL developed an innovative ETA forecasting function based on advanced data analytics to predict the arrival of shipments in near real-time.

In addition, the platform supports customers’ sustainability efforts by providing functionality to calculate and analyse their carbon footprint and also offering insetting and offsetting options to decarbonize their transports. The central Follow + Share functionality now offers configurable shipment notifications to meet individual customer needs even better.

“We are constantly working to improve the platform for our now more than 10,000 customers, which is why myDHLi is more successful than ever. We are proud to present the new features today,” said Tim Scharwath, CEO DHL Global Forwarding, Freight.

“Providing comprehensive decarbonization options and extensive CO2 reporting tools in one portal together with all other services is a step forward in offering our customers highly sustainable and transparent transport solutions.”

Within myDHLi Quote + Book, DHL has created the opportunity for air freight to achieve real carbon reduction through insetting by using sustainable aviation fuel. This is now offered in addition to sustainable marine fuel for ocean freight full-container load (FCL). Already since early last year, DHL has been offering sustainable marine fuel at no additional cost for ocean freight less-than-container-load (LCL).