Features

Pratt & Whitney appoints 5 new DMFs

July 2020

Pratt & Whitney, a division of Raytheon Technologies Corp, has appointed five new Designated Maintenance Facilities (DMFs) in Europe, North America, South America and Asia to provide line maintenance for many of its engines operating around the world.

 The new DMFs are:

• Rijnmond Air Services B V, Rotterdam, Netherlands (PT6A, PW500 engines)

• Alidaunia SRL, Foggia, Italy (PT6B, PT6C, PT6T, PW200, PW210 engines)

• ALE Service Center S de RL de CV, San Nicolás Tolentino, Mexico (PT6A, PT6B, PT6C, PW200, PW300 and PW500 engines)

• Central Aerospace S.A.S., Bogota, Colombia (PT6A, JT5D engines)

• AVIC China Flying Dragon GA, Harbin, China (PT6A-135A, PT6A-27 engines)

 “The announcement brings the number of Pratt & Whitney DMFs serving helicopters and the general and business aviation industries to 13, located in North and South America, Europe and Asia,” said Satheeshkumar Kumarasingam, vice-president, customer service, at Pratt & Whitney.

 “Our global DMFs are effectively delivering local and personalized line maintenance and mobile repair services to our customers. DMFs are part of our broader efforts to ensure we provide the right engine maintenance solutions to meet our customers’ needs in an efficient and timely manner while ensuring our high technical standards are met. Further, these DMFs help improve the availability of parts in the desired country and the rapid deployment of service.”

 Pratt & Whitney has built one of the industry’s largest customer service networks around the world that offers personalised and local solutions in all our market segments. “To best serve our customers, we have more than 40 owned and designated facilities, two Customer First (CFirst) Centres in Montreal and Singapore for 24/7/365 support, seven parts distribution centres and more than 100 field support representatives and mobile repair teams situated around the globe,” said the company.




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