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Omani and Bahraini firms were amongst the first to achieve Grundfos AASP certification

Omani and Bahraini firms were amongst the first to achieve Grundfos AASP certification



Bahrain, Oman get Grundfos AASP status

May 2018

For Grundfos – a leading player in advanced pump and water application systems – water has been at the heart of its business and passion for more than 70 years. Quite aptly, on the occasion of World Water Day, celebrated around the world on March 22, it renewed its commitment to make clean water available to people in the world.

Grundfos pledged to continue to apply its core competency in moving, conserving, cleaning and bringing safe water to where it is needed; in short, to address the global water crisis, one drop at a time, said a statement.

Mads Nipper, CEO, Grundfos, said: “The UN has set 17 very ambitious sustainable development goals (SDGs). Fifteen of these 17 goals relate directly or indirectly to water. I am placing particular significance on goal 6, which relates to access to clean water and sanitation for everyone.”

 

GRUNDFOS AASP STATUS

Closer home, Grundfos said that Bahrain and Oman are amongst the first Middle East countries to benefit from its Audited Authorised Service Partner (AASP) programme, following completion of the AASP audit by Salmabad-based Areej Trading Est and Oman Pumps.

Areej and Oman Pumps, both leading stockists of Grundfos products in their respective countries, were amongst an initial group of 18 Middle East companies to join the groundbreaking AASP initiative, designed to ensure that customers get the same high standards of service from all members of the Grundfos Service Partner Network, wherever they are in the world, when it was launched in March 2017.

Since that time, Areej and Oman Pumps have been working closely with the Grundfos Gulf management team to achieve the demanding criteria required for certification. After major investment and reorganisation, the companies have achieved significant improvement in every area, from showroom and workshop facilities, to spares management, internal processes, training, internal resources and branding – completely transforming their service processes and customer handling.

Both companies have taken part in the region’s first ever external audits, over a period of several weeks, and were able to meet all of the exacting criteria laid down by Grundfos, scoring highly in all of the key areas.

As a result, Areej and Oman Pumps are now fully certified to global Grundfos AASP standards and have processes in place to continually assess the competencies of service technicians, ensure continuous improvement in facilities and internal systems and ensure ongoing compliance with changing standards and legal requirements in respect of the environment, health and safety etc.

Speaking after the audits, Kostas Poulopoulos, Grundfos Gulf distribution general manager, congratulated Oman Pumps and Areej Trading on being amongst the first stockists in the Middle East to achieve the new AASP standard.  “This is a significant milestone in our progress towards service excellence throughout the Middle East region. Grundfos Gulf will be continuing to work closely with other Middle East stockists to further develop our service partner network throughout 2018 and beyond,” he said.

 

CLO2 CHALLENGE

Meanwhile, Grundfos Gulf Distribution (GGD) and sister company Grundfos ISIA completed what was thought to be an impossible challenge by designing and building a complete 20kg per hour chlorine dioxide water purification plant, capable of disinfecting Dubai’s total water supply. The entire execution was just done in three months, the company said in a statement.

The new plant, a water submerged reaction system based on innovative technology developed by Grundfos  ISIA, was designed to replace a previous Dubai Electricity and Water Authority (Dewa) treatment plant built in 2008, that had become redundant and needed a major overhaul and refurbishment.

After discussions between the GGD management team, Grundfos ISIA, Dewa, and Dubai’s Dosing and Disinfection Competency Centre (DDCC), who operate throughout the wider Middle East and were responsible for securing the project in the region, the decision was taken to replace completely the existing system to provide a robust and sustainable solution that would meet Dubai’s growing demand for fresh water.

The client, however, stipulated that the project must be completed and operational within just three months – a challenge that was considered almost impossible to achieve in view of the normal seven weeks needed for delivery and customs clearance of parts by sea, the time needed for approvals and commissioning, and interruption by Christmas and the New Year holidays, which fell right in the middle of the project.

Following award of the contract on October 2, 2017, a team of experts was selected from Grundfos ISIA, the GGD service team and DDCC, who helped oversee the job and manage the client relationship.

Working closely with Dewa, they developed a plan which involved building the main equipment container locally and then airfreighting all the major equipment to save valuable time. Local subcontractors were appointed to carry out plumbing and mechanical work and plant installation completed on January 2, ready for Dewa approval and final commissioning by Grundfos ISIA.

The combination of Grundfos ISIA technical expertise and innovation in water treatment and the latest advanced pump technology from GGD, along with close co- operation and team working by all concerned have not only produced an exceptional water treatment plant that will serve the needs of Dubai residents for the foreseeable future, but successfully delivered the highly complex project in record time.

 

MOU WITH TAKA SOLUTIONS

The company has also signed a memorandum of understanding (MoU) with Dubai-based Taka Solutions to offer energy savings opportunities to customers.

Taka Solutions is an energy services company (ESCo) that finances, develops and implements solutions aimed at enhancing customers’ energy efficiency and reducing energy-related expenditures providing both economic and environmental benefits.

Grundfos solution ‘No Budget? No Problem!’ can help organisations to finance the investment based on a shared savings model through the right ESCo partners. This portfolio is tailored to customers’ needs, so that monthly energy savings meet or exceed financial costs. Simply put…’you pay-as-you-save’, said a statement.

Under the agreement both companies will work to identify projects that present energy savings opportunities based on the replacement, retrofitting or modification of the pumps system, it said.

They will also collaborate on financing these projects in a variety of ways, from full turnkey solutions including sourcing and installation of products, or by offering energy consultancy, it added.




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